This Privacy Policy describes how tay365 collects, uses, stores, discloses, and protects the personal information of every player and visitor who interacts with the tay365 platform at tay365.net. We operate in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and all implementing rules and regulations issued by the National Privacy Commission (NPC). By using tay365, you consent to the data practices described in this Policy.
A plain-language overview of how tay365 approaches your data. The full legal text in the sections below takes precedence in all cases.
tay365 collects personal data that is necessary to operate your account, process transactions, verify your identity under PAGCOR KYC requirements, and deliver customer support. We do not collect personal data beyond what is required for these lawful purposes.
tay365 does not sell, rent, or commercially exchange your personal information with any third party. Data shared with our service partners (payment processors, game providers) is limited strictly to what is necessary for them to perform their contracted functions.
All personal data held by tay365 is protected by 256-bit SSL encryption in transit and at rest. Our systems undergo regular security audits. Access to personal data is restricted on a strict need-to-know basis within the tay365 team.
As a data subject under Philippine law, you have the right to access, correct, and request deletion of your personal data held by tay365, subject to regulatory retention requirements. You may also object to certain data processing activities and lodge a complaint with the National Privacy Commission.
tay365 sends promotional communications only to Players who have opted in. You may withdraw your consent and unsubscribe from all tay365 marketing communications at any time through your Account settings, without affecting your access to the Platform or your account services.
tay365's data handling practices are aligned with both PAGCOR's KYC and AML data requirements and the National Privacy Commission's implementing rules under RA 10173. Where these frameworks impose overlapping obligations, we apply the stricter standard in every case.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below, unless the context expressly requires otherwise:
tay365 is the Data Controller in respect of all Personal Information collected through the tay365 Platform. As Data Controller, tay365 determines the purposes and means by which your Personal Data is processed, in accordance with the Philippine Data Privacy Act of 2012 and all applicable implementing rules and regulations issued by the National Privacy Commission.
tay365 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA, responding to data subject requests, and coordinating with the National Privacy Commission where required. The DPO may be contacted at the details set out in Section 14 of this Privacy Policy.
NPC Registration: tay365 maintains registration with the National Privacy Commission as a Personal Information Controller as required under the DPA 2012 Implementing Rules and Regulations. Our processing activities are documented in accordance with NPC Circular 16-01 and subsequent NPC issuances.
tay365 collects Personal Information through multiple channels — directly from you during registration and account use, automatically through the operation of the Platform, and from third-party service providers where applicable. The table below summarises the categories of data collected and their primary source.
| Data Category | Examples | Primary Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (SSS, PhilHealth, UMID, driver's licence, passport) | You (KYC verification) |
| Contact Data | Philippine mobile number, email address | You (registration) |
| Financial Data | GCash/Maya account reference, BPI/BDO/Metrobank account details, deposit and withdrawal history, transaction timestamps | You and payment processors |
| Gaming Activity Data | Game sessions played, wagers placed, outcomes, bonus usage, session durations, responsible gaming limits set | Platform (automated) |
| Technical Data | IP address, device type, operating system, browser type, screen resolution, session tokens, login timestamps | Platform (automated) |
| Location Data | General geographic region inferred from IP address (used for eligibility and fraud prevention only) | Platform (automated) |
| Communications Data | Records of support interactions, live chat transcripts, email correspondence with tay365 support | You and tay365 support |
| Marketing Preferences | Opt-in/opt-out status for SMS and email promotions, preferred game categories | You (account settings) |
Sensitive Personal Information: Certain data collected during KYC verification — including government-issued ID numbers and financial account details — constitutes Sensitive Personal Information under the DPA 2012 and is afforded the highest level of protection under this Privacy Policy and under Philippine law.
tay365 processes your Personal Data only for specified, legitimate purposes. Below are the primary purposes for which your data is used:
4.1 Account Creation and Management
Your Identity Data and Contact Data are used to create, maintain, and manage your tay365 account, to authenticate your login (including 2FA via your Philippine mobile number), and to communicate with you about your account status and activity.
4.2 KYC and AML Compliance
tay365 is required by PAGCOR regulations and the Philippine Anti-Money Laundering Act to verify the identity of all Players and to monitor transactions for suspicious activity. Your Identity Data and Financial Data are processed for these regulatory compliance purposes, which are mandatory and cannot be waived by Players.
4.3 Payment Processing
Your Financial Data is shared with our licensed payment processing partners — including GCash, Maya, and banking partners — solely to the extent necessary to process your deposit and withdrawal transactions. tay365 does not store full payment credentials.
4.4 Game and Platform Delivery
Your Gaming Activity Data is used to deliver the games you play, calculate and credit winnings, apply bonus terms, enforce responsible gaming limits you have set, and to maintain a complete and accurate transaction record for your account.
4.5 Fraud Prevention and Security
Technical Data and Location Data are used to detect and prevent fraud, money laundering, underage access, duplicate accounts, and other security threats. This includes automated systems that flag anomalous behaviour patterns for review by our security team.
4.6 Responsible Gaming Monitoring
tay365 uses Gaming Activity Data to identify players who may be displaying signs of problem gambling — including unusual deposit patterns or attempts to circumvent responsible gaming limits — and to take proactive steps to protect player welfare in accordance with our obligations under PAGCOR's responsible gaming framework.
4.7 Marketing and Promotions
Where you have given your express consent, tay365 may use your Contact Data and Marketing Preferences to send you promotional communications, including information about bonuses, new games, and special events. You may withdraw this consent at any time through your account settings without any adverse effect on your access to tay365 services.
4.8 Legal Obligations and Regulatory Reporting
tay365 may process and disclose your Personal Data where required by applicable Philippine law, by a court order, or by a competent regulatory authority including PAGCOR, the AMLC, or the NPC. In such cases, disclosure is limited strictly to what is legally required.
Under the Philippine Data Privacy Act of 2012, tay365 processes your Personal Data on the following legal bases:
tay365 does not sell, rent, or commercially exchange your Personal Information with any third party. We share Personal Data only in the following limited circumstances:
No Data Sale — Ever: tay365 does not and will not sell your personal data to data brokers, advertisers, or any other commercial third party. This commitment is unconditional and is not subject to any opt-out requirement — it is simply not something tay365 does.
tay365 uses cookies and similar tracking technologies on the Platform for the purposes described below. A cookie is a small data file placed on your device when you visit a website. tay365 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).
7.1 Categories of Cookies Used by tay365
7.2 Managing Cookies
You may configure your browser to refuse or delete cookies. However, disabling Strictly Necessary Cookies will impair or entirely prevent your ability to log in and use the tay365 Platform. Functional and analytics cookies may be disabled without affecting your ability to access core Platform features.
tay365 retains your Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum and maximum retention periods imposed by Philippine law and regulatory requirements:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| KYC and Identity Data | 5 years from account closure | PAGCOR regulations, AMLA RA 9160 |
| Financial Transaction Records | 5 years from the date of each transaction | AMLA RA 9160, BIR requirements |
| Gaming Activity Logs | 2 years from account closure | PAGCOR operational requirements |
| Support Communications | 3 years from last interaction | tay365 legitimate interest (dispute resolution) |
| Marketing Consent Records | Duration of consent + 1 year post-withdrawal | DPA 2012 accountability requirements |
| Technical/Log Data | 12 months (rolling) | Security and fraud prevention |
Upon the expiry of applicable retention periods, Personal Data is securely deleted or anonymised in accordance with the NPC's guidelines on data disposal under the DPA 2012. Anonymised aggregate data may be retained indefinitely for statistical and research purposes, as it can no longer identify any individual.
tay365 implements technical and organisational security measures commensurate with the sensitivity of the Personal Data we hold and the risks involved in our processing activities. These measures include:
Your Responsibility: No technical security measure can fully substitute for vigilant account hygiene on your part. You are responsible for maintaining the confidentiality of your tay365 login credentials. Enable two-factor authentication and never share your password with anyone — including anyone claiming to be a tay365 representative.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your Personal Data held by tay365. To exercise any of these rights, please contact tay365's Data Protection Officer using the details in Section 14.
Response Timeframe: tay365 will respond to verified data subject requests within thirty (30) calendar days of receipt, in accordance with the DPA 2012 Implementing Rules. Complex requests may require an extension of up to a further thirty (30) days, of which we will notify you.
The tay365 Platform is strictly restricted to individuals aged 21 years and above, in compliance with PAGCOR's minimum age requirement for online gambling in the Philippines. tay365 does not knowingly collect Personal Data from any individual under the age of 21, and it is a serious violation of our Terms and Conditions for any minor to access or attempt to access the Platform.
tay365 implements technical and identity verification measures to detect and prevent underage registration. Where tay365 becomes aware that Personal Data has been collected from a minor — whether through attempted registration, a report from a parent or guardian, or through our own detection systems — we will immediately suspend the account, delete all Personal Data associated with that individual, and take appropriate regulatory action.
If a Minor Has Accessed tay365: If you are a parent or guardian and believe a minor has registered or attempted to register a tay365 account, please contact us immediately at [email protected] (do not click — copy the address). We will take immediate action and delete all associated Personal Data. We also recommend installing parental control software on shared devices.
tay365 is a Philippines-focused platform and its primary data infrastructure is located in the Philippines. However, certain service providers — including international game studios, cloud infrastructure partners, and fraud detection services — may be located outside the Philippines and may process tay365 player data in their jurisdiction.
Where Personal Data is transferred outside the Philippines to such third-party processors, tay365 ensures that such transfers comply with the DPA 2012 and NPC implementing rules by:
tay365 does not transfer Personal Data to any jurisdiction that does not provide an adequate level of data protection as assessed by tay365 and its Data Protection Officer.
tay365 may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in Philippine data protection law, NPC guidance, or PAGCOR regulatory requirements. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
Where updates to this Privacy Policy are material — meaning they significantly change the way tay365 collects, uses, or shares your Personal Data — tay365 will notify you by SMS to your registered Philippine mobile number or by notice on the Platform prior to the changes taking effect. For minor updates (such as clarifications, corrections, or administrative changes), the updated Policy will be posted without individual notification.
Your continued use of the tay365 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the revised terms. If you do not agree to material changes in the Privacy Policy, you may close your tay365 Account before the revised Policy takes effect.
For any questions, concerns, or requests relating to this Privacy Policy or to the processing of your Personal Data by tay365, please contact the tay365 Data Protection Officer through the following channel:
tay365 Data Protection Officer
Contact: [email protected] — subject line: "DATA PRIVACY REQUEST — [Your registered mobile number]"
(This is a plain-text address — do not click; copy and paste into your email client.)
Response Time: Within 5 Philippine business days for routine inquiries; within 24 hours for urgent data breach or security matters.
Available: Monday to Friday, 9:00 AM – 6:00 PM Philippine Standard Time (PST, UTC+8). Urgent data breach notifications are accepted 24/7.
Formal data subject rights requests (access, rectification, erasure, portability) must be submitted in writing with sufficient information to verify your identity. tay365 will not process data subject requests that cannot be adequately verified, in order to protect against unauthorised access to your Personal Data.
If you are not satisfied with tay365's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information about how to file a complaint with the NPC is available through official Philippine government channels.
Play with confidence on a PAGCOR-regulated, DPA-compliant platform built for Filipino players. Your privacy is protected every step of the way. 21+ only.